The catalogue holds every brand's products in one place: around 1,000 products from 31 brands today. Brands add and edit their own products from the vendor portal; Chisel has the final say in the admin and controls what is published.
The product list
Open Products in the left menu.
- Search by name. Use the filter for status (Published, Draft, Proposed, Rejected), collection, category, tag or sales channel.
- The Status column is the key one: only Published products appear on the website.
- Click a product to open it.
The product page
| Section | What it holds | How to change it |
|---|---|---|
| Title, description, handle | Name, long description, and the web address slug. | ⋯ → Edit at the top of the section. |
| Media | Product photos. The first image is the thumbnail. | Add media, drop the files in, then drag to reorder. Use square images, at least 1000 × 1000 px, JPG or PNG. Uploads go straight to the image CDN. |
| Options and Variants | Sizes, flavours, colours. Each variant has its own SKU, price and stock. | Open a variant to edit price and stock; Create to add a variant. |
| Sales channels | Which storefront the product is sold on. Must include Default Sales Channel to appear on the site. | ⋯ in the Sales Channels box. |
| Organize | Tags, type, collection, categories. Categories drive the shop's category pages and menus. | ⋯ in the Organize box. |
| Attributes | Weight and dimensions. | Rarely needed. |
| Attributes | The HS code field is the product's HSN, used on the GST invoice. | Safe to fill in; see below. |
| Metadata | Chisel facts: brand (which vendor owns it), GST rate, FSSAI licence, net quantity, colour images. | Prefer not to edit by hand; ask Haloweave. |
Changing a price
- Open the product and scroll to Variants.
- Click the variant. On the variant page, the Prices section lists the price in INR.
- Click ⋯ → Edit prices, type the new rupee amount, save.
- The website shows the new price within a minute. No deploy is needed.
Type prices as ordinary rupees: 1199, not 119900. To change many prices at once, ask Haloweave for a CSV update, or use the vendor portal's bulk price tool for one brand.
MRP. The strike-through MRP shown on the website comes from the variant's mrp metadata, not from a price list. If a product shows no MRP, it has none recorded.
Stock
Stock is held per variant at one location, "Chisel Warehouse" (a placeholder, since brands ship from their own premises).
- Inventory in the left menu lists every SKU with its stocked and available quantity. Click a row to adjust.
- Or open the product → variant → Inventory section.
- A product with zero available stock shows Out of stock on the site and cannot be bought.
Publishing a new product from a brand
Brands add products in the vendor portal and submit them for review. The product then appears in the admin with status Proposed. To put it live:
- In Products, filter by status Proposed.
- Open the product. Check title, description, images and category, the HSN in Attributes → HS code, and the GST rate in Metadata.
- Set the retail price on each variant. The brand's price is a proposal; Chisel sets what customers pay.
- Add the product to the Default Sales Channel.
- Change the status at the top right to Published.
To send it back, set status to Rejected. The brand sees "Rejected" in the portal and can fix and resubmit. There is no field for the rejection reason yet, so message the brand with what to change.
Setting an HSN code
The HSN is the tax classification code printed on the GST invoice. Without it the invoice line prints a blank HSN, so every product needs one before go-live.
- Open the product and scroll to the Attributes box on the right.
- Click Edit and fill in HS code. Use the code the brand supplied — 6 or 8 digits. Four digits still work today but will not be enough for e-invoicing once turnover crosses ₹5 crore.
- Save. The next invoice for that product carries the code; invoices already issued are not changed.
Ask the Ops Assistant "Which brands still owe HSN codes?" for the current list. As of 16 September, 71 published products have no code: Plum Goodness 41, The Func Lab 21, Dwellers 3, Lifezen 3, Avni 2, Freeskin 1.
Categories and collections
- Categories (Products → Categories) are the shop's navigation: Skin Care, Hair Care, Protein, and so on. A product can be in several. Reordering categories changes the menu order on the site.
- Collections are used for brand pages and campaign groupings. The brand pages on the site are built from products, so a new brand appears on
/brandsautomatically once it has published products.
Deleting a product
Avoid deleting. Set status to Draft to hide a product; it keeps its history and can be republished. Delete only test products, from ⋯ → Delete at the top of the product page.