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Weight loss journeys

Before-and-after customer journeys on the shop — what they are called in admin, and the consent you must have before publishing one.

A customer's weight loss or fitness journey appears on the shop as a before-and-after story. In the admin these are called Transformations.

They are strong social proof and the single most sensitive content on the site, because they are real people's bodies and health.

Where to add one

Admin → Homepage → Transformations → Create.

FieldWhat goes in it
NameThe person's name, as they agreed to be shown. First name only is fine
ResultThe headline outcome, e.g. "Lost 12 kg in 6 months"
QuoteTheir words, not yours. Keep it short
Before photoThe starting photo
After photoThe current photo
  1. Get written permission first. See below — this is not optional.
  2. Open Admin → Homepage, find Transformations, press Create.
  3. Fill the fields above and upload both photos.
  4. Save, then look at the shop homepage to check the photos line up sensibly.

The Homepage screen. Transformations is one of the sections.
The Homepage screen. Transformations is one of the sections.

Before you publish anyone

Also worth holding to:

  • Do not overstate the result. "Lost 12 kg in 6 months" is a claim. It should be what actually happened.
  • Do not imply a medical outcome. Chisel sells supplements and wellness products, not treatment. Avoid wording like "cured", "treated" or anything that sounds like a doctor said it.
  • Use the same framing for both photos where you can. Different lighting and angles make a comparison look staged.

Removing one

Open the entry and delete it, or turn the whole Transformations section off with its switch if you need everything down at once. Both take effect immediately.

What does not exist yet Coming soon

  • There is no place in the system to store the consent message. Keep it in the shared drive alongside the person's name until there is.
  • Journeys are not linked to the customer's actual order history — the numbers are typed in by staff.

Last built 16 October 2026. Something wrong or missing on this page? Tell the Haloweave team and we will fix it in the next build.